Mr.LeBlanc, media contact for the Ministry of Consumer Services, posted a comment yesterday on this blog in reply to our request to Tarion to release a transcript of the Annual Public Meeting consumer question-and-answer period. He says we’ve already received that in the Tarion-generated “summary” Tarion posted on-line.
Let’s not quibble about semantics. What we are asking for is a correct and accurate rendition of our questions we asked at this public meeting. Many consumers have stated their questions have been substantially modified, or incomplete in this “summary”. This is not an accurate record of what went on at the APM. We are asking for an actual verbatim transcript. Tarion does have this, since they were forced to provide parts of it last year in response to consumer complaints, and since The Toronto Star journalist had recorded the meeting.
We are asking for accurate written documentation, a verbatim transcript, call it what you want, of consumer questions asked at the Annual Public Meeting on April 25th, 2013 and on April 30th 2014. This is not the “summary” which Tarion has posted on-line.
Interesting also is that an important commitment made by a Tarion senior executive to the audience – which was met with a round of applause – does not seem to appear in Tarion’s “summary”.
We are asking for a fully accurate transcript, an official written documentation of what questions were asked on the record. Call it what you want, you now have enough consumers writing to your Ministry to say this Tarion “summary” is inaccurate, not a true record of what they asked at that “public” meeting, nor an accurate account of what was promised or answered in the Q&A period. It would be also important to know which board members signed off on this Tarion “summary” as a true and accurate record of what was said.
Several Ministry public servants were at that meeting: four, as far as we can tell. Transparency and accountability… here’s an opportunity for this government with “oversight” over Tarion, to prove this is more than just another Liberal re-election slogan.
Stop the word games; its clear what consumers are asking for. Over to Tarion and the Ministry of Consumer Services to provide this: a verbatim transcript, without further “ado about nothing”.