By: Barbara Captijn
Regulatory agencies exist to protect the public, not the industry they are supposed to be protecting the public against.
Is Tarion Warranty Corporation doing its job of protecting new home buyers, or is it protecting the new home building industry?
Tarion is not subject to oversight from the Ombudsman of Ontario, nor from the Auditor General, nor do they have to disclose executive salaries on the Ontario Government’s “Sunshine List“. We’d like to trust, but we’d also like to verify. We cannot. There is no Ontario government legislation permitting any independent authority to investigate Tarion’s business practices. A recipe for trouble for consumers, and for their own employees if you read the “Open Letter to the Premier of Ontario” from concerned Tarion employees, dated March 31st , 2014, (published here under menu tab “Voices for Reform”).
If “sunshine is the best disinfectant”, there appears to be none here.
Have you ever suffered an automobile accident and awakened to find yourself in court opposite your own insurer opposing you? Probably not, or you’d have changed insurance companies.
But you can’t change insurance companies if you’ve purchased a new home and discover defects. You’re stuck with Tarion Warranty Corporation, the Ontario government’s authority entrusted with “protecting new home buyers“.